About the Position
To develop, configure, and quote technical solutions that meet customer requirements using company products, applications, engineering services, and hardware platforms. The Applications Engineer serves as a technical liaison between customers, Sales, and Engineering throughout the pre-sales and proposal process.
Key Responsibilities
Develop accurate, technically complete, and commercially competitive customer proposals based on customer requirements, specifications, operating conditions, and application information.
Work directly with customers and Sales to understand application requirements, clarify customer needs, and match company products, services, and capabilities to those requirements.
Evaluate customer applications and recommend appropriate technical solutions, including product selection, configuration, scope of supply, and applicable engineering or support services.
Provide technical pre-sales support to end users, OEMs, contractors, licensors, and other customers through technical discussions, application guidance, proposal development, presentations, and follow-up activities.
Review customer specifications, drawings, process information, and other technical documentation to identify requirements, clarify scope, and prepare proposals.
Develop technical and commercial proposal documentation, including equipment selections, scope of supply, cost estimates, pricing information, technical clarifications or exceptions, and ROI justification estimates where applicable.
Conduct customer presentations, product demonstrations, and training sessions to increase customer awareness, understanding, and confidence in ECT products, applications, and technology.
Perform site surveys and field assessments as required to gather application information and evaluate existing instrumentation, valves, piping configurations, compressors, control systems, and related equipment.
Coordinate with Engineering and other internal resources when detailed engineering analysis, system design, product modifications, or other specialized technical support is required.
Collaborate with Sales, Engineering, Operations, and other internal departments to ensure proposed solutions are technically feasible, properly scoped, accurately estimated, and aligned with customer requirements.
Support continuous improvement by identifying and implementing improvements to application engineering procedures, proposal processes, estimating methods, application tools, templates, and standard work practices.
Support customer relationships and market development by providing timely and responsive technical assistance and identifying opportunities where company products, services, or technology may provide additional customer value.
Complete and submit required forecasts, sales-support reports, expense reports, customer activity information, and other business documentation accurately and in a timely manner.
Perform other duties consistent with the responsibilities of the position as assigned.
Requirements
B.S. in Engineering or a related technical discipline, or a minimum of three years of relevant instrumentation, controls, automation, or industrial applications experience.
Three years of relevant experience with industrial instrumentation, controls, automation, applications engineering, technical sales, or related industrial systems.
Desired Skills:
Strong analytical and problem-solving skills with the ability to understand customer applications and recommend appropriate technical solutions.
Ability to read, understand, and interpret customer specifications, technical documentation, drawings, and process information.
Ability to translate customer requirements into appropriate product selections, configurations, scopes of supply, and technical proposals.
Strong written and verbal communication skills.
Ability to effectively present technical information to both technical and non-technical audiences.
Ability to respond professionally and effectively to customer inquiries, questions, and concerns.
Strong customer service and relationship-building skills.
Highly motivated, responsive, and capable of working independently as well as collaboratively with cross-functional teams.
Strong organizational and time-management skills with the ability to manage multiple proposals, customers, and priorities simultaneously.
Detail-oriented with a focus on proposal accuracy, completeness, and timely delivery.
Proficiency with Microsoft Office suite of products and other business or application software required for the position.
Desired Qualifications:
Experience in applications engineering, technical sales, instrumentation, controls, automation, compressors, or related industrial markets.
Experience preparing technical and commercial proposals.
Experience developing cost estimates and ROI or economic justification analyses.
Experience working directly with industrial customers, OEMs, contractors, or engineering firms.
Strong customer presentation, training, and public-speaking skills.
Valid driver's license.
Ability to obtain and maintain a passport for business travel.
Benefits and Compensation
Competitive compensation depending on experience
Medical & Dental Insurance including Health Savings Account
Long Term Disability
FMLA benefits including both partners
401(k) with company match
ECT is an employee owned company and you will have the opportunity to join our ownership team and share in our success after a short vesting period.
About the Company
We (Energy Control Technologies, Inc.) are a fast-paced, entrepreneurial company that is looking for energetic employees to help us grow our company. ECT’s customers span from the Industrial/Manufacturing, Oil and Gas and the Bio-fuels market segments. Our products are state of the art in the field. You will have the opportunity to work on some of the most complex and critical machines that directly affect the operation of energy production plants across the world.